Terms & Conditions For Users

By using bookmounts.com website belonging to bookmounts pvt.Ltd you have accepted the following terms and conditions given below. bookmounts Pvt Ltd. reserves the right to add, delete, alter or modify these terms and conditions at any time.You are therefore advised to read carefully these terms and conditions every time you use the bookmounts.com website.

1. We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of color will be accurate.

2. Bookmounts Pvt Ltd will not be responsible for any damage suffered by users from use of the services on bookmounts.com.

3. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

4. Bookmounts.com will take "Full Responsibility" of your Order, if the Order has been shipped to any of the major cities, where our sellers use "Private Courier Companies" to ship your order.

5. The prices and availability of products are subject to change without prior notice at the sole discretion of bookmounts Pvt. Ltd or the Seller.

6. Request for cancellations of orders once placed on bookmounts.com shall not be entertained.

7. Bookmounts.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.

8. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by bookmounts Pvt. Ltd. for re-delivery shall be claimed from the User placing the order.

9. The User agrees to give accurate, authentic and true information. bookmounts.com reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, bookmounts Pvt. Ltd. has the right in its sole discretion to reject the registration and debar the User from using the services of bookmounts.com without prior. intimation.

10. Bookmounts Pvt. Ltd. shall not entertain any complaints after 7 days, once the order is delivered.

Terms & Conditions For Sellers

By using bookmounts.com website belonging to bookmounts pvt.Ltd you have accepted the following terms and conditions given below. bookmounts Pvt Ltd. reserves the right to add, delete, alter or modify these terms and conditions at any time.You are therefore advised to read carefully these terms and conditions every time you use the bookmounts.com website.

1. Bookmounts Pvt Ltd will not be responsible for any damage suffered by seller from use of the services on bookmounts.com

2. The seller certifies that he/she is at least 20 (twenty) years of age.

3. Sellers need to complete the KYC process at the time of registration on bookmounts.com

4. Sellers are not to allowed the shipment of product it is only done by bookmounts logistics partner.

5. Sellers are required to attache the invoice or shipping details generated by bookmounts.com at the packed order, also products are packed sealed packaging bags.

6. All the payment will be done after 7 working days.

7. Bookmounts will take 10-15% commission from the sellers depending upon the product.

8. Sellers must be required to maintain their9 stocks which will be published on bookmounts.com if it is no happened so, then amount of commission will be deducted by the booknounts.

9. Sellers can not use the name of bookmounts for offline and other businesses without permission of bookmounts.com,it will be punishable offence.

10. Sellers can promote their business on bookmounts.com by advertising but under the regulation of bookmounts.com.

11. Bookmounts can change their policy and term and conditions without prior notice of sellers.

12. Sellers can contact bookmounts.com at the email support@bookmounts.com also the phone number which is mention on website.

AUTHENTICITY DELIVERED

About half of the supplements sold in India are suspect - they are either parallel imports or fake. Fake supplements may contain banned substances, such as steroids, which may cause permanent damage to your body.

At Muscle Pack, we strive to provide 100% authentic products to our customers by maintaining tight quality control during sourcing and distribution of supplements. We also offer 14-day return policy to our customers, in case you are not satisfied with the product quality.

AUTHENTICITY GUARANTEED

WE WORK IN COLLABORATION WITH

ALL THE POPULAR GLOBAL BRANDS

AUTHENTICITY DELIVERED

Approximately 80-90% of the supplements sold in India are imported from developed countries, like US and Europe. There is 70% customs duty on these products, which means that for a legitimate product, the retail price would be almost twice that of the retail price in developed countries.Heavy customs duty attracts large amounts of parallel or unethical imports. Given that these products have been illegally imported into the country, sourcing information is not available and quality becomes a question. Because of the supplements being highly priced and customers' inability to differentiate a legitimate product from a regular powder, several opportunistic resellers create and sell fake products in the market. Fake products look very similar to their original counterparts and are typically mixed with parallel-imported supplements.

It means that if you are buying a non-authorised product, you may be lucky and get an authentic product, but 1 out of 5 people will likely get a fake product, which may contain banned substances, such as steroids, and get you on a risk of causing permanent damage to your body.At Muscle Pack, we strive to provide 100% authentic products to our customers and we achieve this goal by maintaining:

  • Tight control over the supply chain
  • Quality control during distribution
  • 14 days hassle-free return policy

QUALITY CONTROL DURING DISTRIBUTION

Muscle Pack works closely with all the key sports nutrition brands and maintains strict quality control during distribution.

QUALITY CONTROL DURING DISTRIBUTION

Muscle Pack works closely with all the key sports nutrition brands and maintains strict quality control during distribution.

WE ENSURE THAT DAMAGED PRODUCTS ARE NOT SHIPPED

We maintain tight quality control in our warehouse, which ensures that damaged/sub-par quality products are not shipped to the customers.

LOGISTICS

We work only with premium logistic partners, like Fedex, Blue Dart, etc.

14 DAYS HASSLE-FREE RETURN POLICY

We offer 100% customer satisfaction through our hassle-free 14-day return policy. If you are not satisfied with the product, you may choose to return the product within 14 days of purchase.

AUTHENTICITY ON OUR TOP IMPORTED BRANDS

Below are the details of how we ensure authenticity with our top imported brands. We are authorised retailers of these brands and source them directly or from authorised importers

Muscle Pack Is The Official Supplier Of Optimum Nutrition.


We source from Optimum Nutrition authorised importers

  • Bright Commodities
  • Glanbia

Listed on brand's Official Website

Muscle Pack Is The Official Supplier Of Dymatize


We source from Dymatize authorised importers

  • Pearl
  • Shri Balaji

Listed on brand's Official Website

Muscle Pack Is The Official Supplier Of MuscleTech


We source from MuscleTech authorised importer

  • MPN
  • Shri Balaji

Listed on brand's Official Website

Muscle Pack Is The Official Supplier Of Universal Nutrition


We source from Universal Nutrition authorised importer:-

  • Shri Balaji

Listed on brand's Official Website

WHY AUTHENTICITY MATTERS?

We know it matters to you. When you pay for a product, you expect to get the best. Talking about consumables, like body-building supplements, it matters all the more because a fake supplement causes more harm than a fake branded T-shirt.

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